Cookie Policy
Last updated: October 2025
This Cookie Policy explains how Moonbow Media Limited (“Moonbow”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, https://moonbow.co. It explains what cookies are, why we use them, and how you can manage your preferences.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to enable websites to function properly, remember your preferences, and collect analytical data. Cookies can be first-party (set by us) or third-party (set by other providers).
We also use similar technologies like pixels, local storage, and scripts for analytics and marketing.
2. Types of cookies we use
We use the following types of cookies on our website:
Category | Purpose | Consent required |
Strictly Necessary | Required for core site functionality (e.g. security, page navigation). The site cannot function properly without these. | No |
Performance & Functionality | Enhance performance or enable certain features (e.g. remembering settings). | Yes |
Analytics & Customisation | Help us understand how users interact with the site to improve experience and content. | Yes |
Advertising & Targeting | Deliver relevant ads and measure performance. May track users across websites. | Yes |
Social Media | Enable sharing content via social networks. May build user profiles. | Yes |
3. Cookies in use
Below is a representative list of cookies used.
Cookie Name | Provider | Purpose | Type | Expiration |
__cf_bm | Cloudflare | Bot management & security | Strictly Necessary | 30 mins |
_ga | Google Analytics | Tracks visitor behaviour | Analytics | 2 years |
_gid | Google Analytics | Tracks visitor ID | Analytics | 1 day |
IDE | Google DoubleClick | Ad targeting and optimisation | Advertising | 1 year |
fbp | Meta | Facebook advertising tracking | Advertising | 3 months |
intercom-session-* | Intercom | Live chat session | Functionality | 7 days |
This list is regularly updated.
4. Consent & control
We use a Cookie Consent Management Platform (CMP) to obtain your consent before placing any non-essential cookies.
- On your first visit, you will see a cookie banner.
- You can choose to:
- “Accept all cookies”
- “Reject all non-essential cookies”
- “Manage preferences” (by category)
- “Accept all cookies”
- You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the website footer.
Your preferences are stored for 12 months, after which we will prompt you again.
5. Third-party cookies
Some cookies are placed by third-party services we use for analytics, advertising, and support. These third parties may process your data for their own purposes. We encourage you to read their privacy policies:
- Google: policies.google.com/privacy
- Meta: facebook.com/policy.php
- Intercom: intercom.com/legal/privacy
We do not control how these third parties use your data.
6. Data collected
Cookies may collect the following types of information:
- IP address
- Device type and browser
- Pages visited and time spent
- Clicks, scrolls, and interactions
- Referral sources
- Preferences (e.g. language)
We do not collect personal identifiers unless you actively provide them (e.g. via form submission).
7. Updates to this policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. When we do, we will:
- Update the “last updated” date
- Notify users via banner or on-site messaging if the changes are material
- Re-seek consent if new cookies or purposes are introduced
We recommend you review this policy periodically.
8. Contact
For any questions about this Cookie Policy or our use of cookies, please contact us:
Email: support@moonbow.co
Address: Moonbow Media Limited, 10 Copperhouse Court, Caldecotte, Milton Keynes, MK7 8NL
9. Legal basis
Our use of cookies complies with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). For more details, please refer to our Privacy Policy