Terms & Conditions
Effective Date: October 2025
Who we are
Company Number: 10699919
Registered Address: Moonbow Media Limited, 10 Copperhouse Court, Caldecotte, Milton Keynes, MK7 8NL, United Kingdom
Please read these Terms and Conditions (“Terms”) carefully before using the website at https://moonbow.co and any services, content, software, or applications (collectively, the “Services”) provided by Moonbow Media Limited (“Moonbow”, “we”, “us”, or “our”).
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree with these Terms, please do not use the Services.
1. Definitions
- “User” or “you” means any individual or entity accessing or using the Services.
- “Services” refers to the website and the SaaS product “pricechecker” offered by Moonbow.
- “Content” means all text, graphics, data, software, and other material available through the Services.
2. Eligibility
You must be at least 18 years of age and capable of entering into legally binding contracts to use our services.
3. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a change is material, we will notify users via the website or email. Continued use of the Services after such changes constitutes your acceptance of the new Terms.
4. Account Registration
To access certain features, you may be required to register and create an account. You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your login credentials.
- Notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Use of Services
You agree not to:
- Use the Services for any unlawful or fraudulent purpose.
- Distribute viruses, malware, or harmful code.
- Copy, modify, or reverse-engineer our software.
- Upload or share offensive, defamatory, or infringing content.
6. Intellectual Property
All content and software on the website are owned or licensed by Moonbow. You are granted a limited, non-exclusive, non-transferable license to use the Services for internal business use only. Reproduction or redistribution is prohibited without prior written consent.
7. Subscription and Payment Terms
Access to certain features may require a subscription. You agree to:
- Pay fees as outlined in your selected plan.
- Allow us to charge your payment method on a recurring basis (unless cancelled).
- Contact us for refunds, which are granted at our sole discretion.
We may change pricing with prior notice.
8. Service Availability
While we aim for 99.9% uptime, we do not guarantee uninterrupted availability. We may suspend access for maintenance, security, or technical reasons without prior notice.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Use them at your own risk.
10. Limitation of Liability
To the fullest extent permitted by applicable law:
- The services, including pricechecker and all related content, are provided on an “as is” and “as available” basis. We make no warranties, representations, or guarantees as to accuracy, completeness, reliability, availability, or fitness for any particular purpose.
- Moonbow Media Limited shall not be liable for:
- Any loss of profits, revenue, business, contracts, goodwill, or data;
- Any indirect, consequential, incidental, special, or exemplary damages, even if foreseeable;
- Any reliance placed by you on outputs, reports, pricing data, or analytics generated by the Services.
- Any loss of profits, revenue, business, contracts, goodwill, or data;
- Your sole and exclusive remedy for dissatisfaction with the Services is to discontinue use of them.
- In all cases, Moonbow’s total aggregate liability arising from or in connection with these Terms or the Services shall not exceed the total amount you have paid to us (if any) for access to the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability where such exclusion or limitation would be unlawful.
11. Indemnification
You agree to indemnify and hold harmless Moonbow, its directors, and employees from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
12. Termination
We may suspend or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful.
13. Data & Privacy
Your use of the Services is subject to our Privacy Policy and Cookie Policy. These explain how we collect, store, and use your personal data in compliance with the UK GDPR and Data Protection Act 2018.
14. Governing Law
These Terms are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.
16. Entire Agreement
These Terms constitute the entire agreement between you and Moonbow regarding the Services and supersede any prior agreements.
17. Contact Us
For any questions regarding these Terms, please contact:
Email: support@moonbow.co
Address: Moonbow Media Limited, 10 Copperhouse Court, Caldecotte, Milton Keynes, MK7 8NL, United Kingdom.